
Write this down somewhere as you will need to enter it as the reset password later. This will be a 12 digit number appearing on a sticker at the back of your phone. Step 2: Polycom Factory Reset without Passwordįirst you will need to look at the back of your phone to locate the MAC address.

If this still does not work, we will go to the next step and perform a reset without the password.

Note: The Yealink phones support multiple logos, you want to only use the custom logo, the phone needs to be reset and re-provisioned using the custom logo.If you purchased a Polycom phone used, it was previously deployed in a network environment that you didn’t manage or was provided by another cloud provider, unfortunately it’s likely that the password was changed. The DOB file creation tool can be downloaded from here Star has been tested to meet all of the technical requirements to be compatible with. End user license agreement for polycom® uc software 3.3.0 configuration file conversion utility in. Star is compatible with Windows platforms. Polycom Provisioning Files Polycom Configuration File Generator Tool Questions posted here do not follow Polycom’s SLA guidelines. Htek UC924 / 924E / 840 / 842 / 860 / 862 Polycom Configuration File Generator Tool.

Supported phones Fanvilįanvil X3U (/Pro) / X3SG (/Pro) / X3SP Pro This feature is only supported for Enterprise edition license keys. Enter the name of the file you created in step two in the CONFIGFILES field of the MACaddress.cfg file you created in step one for each phone. Customizing your IP-Phone Background LogoĪs of V15.5, Update 6 custom logos can be uploaded to supported IP phones. Once logged into the Polycom phones web UI go to the Lines section at the top -> Line 1 and fill out the following fields as follows: Display Name: SIP Extension Number Address: SIP Extension Number Authentication User ID: SIP Extension Number Authentication Password: Phone-Password from above (not the numeric/voicemail password).
